This policy applies to en.weqviral.com, published under the Weq viral brand. For privacy questions, contact contacto@weqviral.com.
Information you provide
When you contact us, you may provide your name, email address and message. We use this information to handle the request, receive editorial corrections and keep the history needed for support. Do not send passwords, identity documents, banking details or sensitive personal information.
Technical operation
The infrastructure serving and protecting the site may process an IP address, access time, requested URL, browser information and error logs. This supports delivery, security and troubleshooting. Browser storage is addressed in our Cookie policy.
Access and retention
Access should be limited to people handling requests and operating the site. Hosting and communication providers may process information to deliver their services. We retain information as needed for the purpose, security and applicable obligations.
Requests and updates
You can ask about processing or request access, correction or deletion where applicable by using the contact address above. We may take proportionate steps to verify the requester. External services have their own policies. We will review this text when collection or operation changes.